FAQ Page

Q. How will I know when you are popping up?

A. Follow us on Instagram or check our Events page. 

Q. What if I forget my reusable containers at a pop up?

A. We sell bottles and jars with product labels or we offer clean donated containers for free.

Q. What if I want to sample products first? 

A. That’s the beauty of bulk, you can buy as little or as much as you want. 

Q. What if I need a product immediately?

A. Email us and we can make arrangements.

Q. Do you accept returns? 

A. Unfortunately, we do not accept returns. Since our products are used for personal care, it is unsanitary for us to take them back. We hope to avoid the need to return our products, by giving you as much information as you need to make an informed choice.

Q. Why don’t you ship out of state? 

A. We believe in the importance of keeping money in our local economies and we don’t think shipping practices are environmentally friendly. 

Q. What if I don’t see a product I need? 

A. Email or direct message us and let us know what you’re looking for. If it fits our product criteria we will look into ordering it for you. 

Still have a question(s)? Please email or direct message us on Instagram, we check these accounts daily and will respond within 24 hours.